- our publications
- 2007 Pinnacle Amazing Customer Service Award Goes to hesketh.com
- A Business Case for User Experience Design
- A Winning Argument for Linux Over Windows
- Advice on Text Wrapping Email
- Alice Williams
- An Open Letter to Netscape
- Antisocial Networking: Dealing with Online Abuse
- Apache: The Definitive Guide
- Association Management Software: Customer Relationship Management and Business Intelligence for the Not-for-Profit
- Bandits in the Browsers
- Barb Baranski
- Brant Schlatzer
- Building Dynamic HTML GUIs
- Building a High-Volume Newsletter Server
- CIO To Go: The Value of Management Outsourcing
- Debugging Web Applications
- Eeny, Meany, Miney, Moe... Bringing Logic to CRM Selection
- Farrah Baird
- Finding the Money Tree
- Finding the Right Search Engine
- From Online Community to Cash (video)
- From Online Community to Cash
- From Online Community to Cash
- From Zombies to Smarthosts - the Spam War Escalates
- Go with the Flow - the Workflow, That is...
- Google's AdSense: Turning Clicks to Cash
- Growing Onlne Community
- Heather Hesketh
- History Channel's Spotlight Falls on hesketh.com CEO
- How to Choose a Web Development Firm
- In Pursuit of Value: Informing Business Decisions
- Inclusive Web Design for the Future
- Information Architecture for the World Wide Web
- Integrated Web Design: Building the New Breed of Designer & Developer
- Is There Value in Open Source?
- Is Your Not-For-Profit Web Focused?
- JavaScript: How Did We Get Here?
- JavaScript: Why You Don't Know More About It
- Jefferson Meets the Jetsons: The Web of Politics
- Join CEO Heather Hesketh and CTO Steve Champeon at SxSW 2006, Where Top Thinkers Envision the Next Industry Trends
- Lather-Rinse-Repeat: A User-Centered Design Approach
- Location - Location - Location: The Basics of Search Engine Optimization
- Lose Yourself Online: Identify Theft and the Internet
- MacOS X for Unix Geeks
- Mailman Made Easy
- Make it all about the user
- Making Mincemeat of Spam
- Maximize Mission
- My SXSW Swag: A State of the Web Address
- Online Self-Service Solutions Focused on the Customer
- Online Self-Service Solutions Focused on the Customer
- Plug and Play Journalism
- Progressive Development: Stop Postponing Joy!
- Progressive Development: The Revolution of Evolution
- Progressive Enhancement and the Future of Web Design
- Psst.I see knowledge communities.Pass it on
- Putting Community to Work
- RTFM: A Guide to Online Research
- RTPnet Taps hesketh.com CEO for Advisory Board
- Rafe Colburn
- Real Life Project Management
- Real Life Project Management
- Save Your Site from Spambots
- Simplicity, Web Standards, and Spam
- So You Think You Want A CMS?
- Something Smells Phishy...
- Spam, Spam, Costs, Spam, Risks, Spam, Solutions and Spam
- Stacey Lunden
- Steven Champeon
- Sustaining Demand - the value of user-centered design
- Suzanne Jones
- Taking Your Talent to the Web: A Guide for the Transitioning Designer
- Taking the Guesswork Out of Interaction Design
- The Art and Science of Web Design
- The Business of Blogs
- The Community Connection
- The Key to Successful Customer Relationship Management (CRM) Implementation: Expect the Unexpected
- The Lowdown on Log Analysis
- The Passion Piece
- The Power of the Portal
- The Secret Life of Markup
- The Smart Organization's Guide To Implementing Change
- The Value of Standards for Web Design
- The Veterans of a Thousand Browser Wars
- The Year of the User
- Thinking It Through -- Technology Planning for the Not-for-Profit
- Twelve days to a positive user experience
- Unix Power Tools
- User Experience Professionals Unite!
- User Experience as Corporate Imperative
- Using HTML and XHTML
- We Blog: Publishing Online with Weblogs
- Web Design on a Shoestring
- Web standards can save, and make you money
- When "Just Doing It" is "Just Wrong"
- Who Knows? Employees come and go, but how do you get their knowledge to stick around?
- Why DHTML Will Win
- Why Put Your Organization on Rails?
- Why Standards Matter for Email
- Willy Wonka and the Dot-Com Bubble Gum
- Working with Javascript: Introduction
- XHTML: Migrating Applications toward XML
- XML: A Primer
- XML: Extensible Markup Language
- XSS, Trust, and Barney
- Your Company's Go-To Source: The Intranet Inside
- hesketh.com Blends Best of Old and New in Urban Office Space
- hesketh.com CEO Receives Dual Honors in Triangle Business Community
- hesketh.com Expansion Continues - Another Expert Joins Team
- hesketh.com Sponsors City of Oaks Marathon
- street cred
Sustaining Demand - the value of user-centered design
In this presentation, we define user-centered design, talk about its benefits, walk through some tools, and show how it can be used in building your brand equity online.
| Attachment | Size |
|---|---|
| sustaining_demand.pdf | 232.91 KB |
contact us
919.834.2552 919.834.2553 fax sales@hesketh.com
307 w. martin streetsuite 50
raleigh, nc 27601
read our minds
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Been voting on sessions for a conference & all I can say is "brand blah brand blah brand blah blah" Wait, that's not me, that's THEM #whewMay 8 at 6:20pm -
RT @newkind: To all, thank you for your love & support. You can find updates about @jamiehahn and @nationhahn here: http://t.co/Zr9xA5C…Apr 23 at 3:55pm
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@pgjones00 Thanks, Paula -- we're glad you're pleased with our Drupal integration work for @NCNonprofits! #13NTCdrupalApr 11 at 3:11pm