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May 25, 2006

Thoughts on the internet, email, and web standards, from a Steve Champeon presentation at Webstock.

November 29, 2005

Just ten short years ago, project management was thought of by many as an “accidental profession” – a role within organizations created through happenstance and ad hoc training. Project managers were truly a neglected species – often novice managers given a project to complete with the directive to operate within a set of narrowly defined (and often unrealistic) constraints. No crystal ball was needed to predict the outcome – failed projects; managers battling entrenched bureaucracy and powerful factions; and money, market opportunities, and other resources forever lost. 

January 21, 2005

Whether considering an initial Web investment or a redesign of an existing Web initiative, a crucial step in your process should always be to address the key components that help to create a positive user experience. These components include: Copywriting, Information Architecture, Interface Design, Information Design, Workflow, and Cross-platform Compatibility.

April 15, 2004

Blogs are about to storm the corporate world — but not via the CIO's office. They are appearing in companies most often as the convenient records of engineering or design projects. In fact, blogs are following the same bottom-up adoption path that was created by instant messaging (IM), another collaboration tool originally used for personal communication. As blogs bubble into businesses, they introduce new ways to create, share, and leverage knowledge — and that is why they should be on your radar.

April 12, 2004

Just when you think that Web surfing is safe, think again. According to a report from the Computer Technology Industry Association (CompTIA), browser-based security attacks are on the rise and are anticipated to be “the next significant security threat to IT operations.” A browser-based security attack is defined as malicious code contained within a Web page (or HTML email) that appears harmless. The attacker uses the browser and user systems to sabotage or disrupt computer functionality.

February 20, 2004

User-Centered Design.hmm.seems intuitive, doesn't it? Obviously, if we're launching something onto the World Wide Web, we must be expecting someone to use it — duh. Though this may be true, many companies are missing the mark and their audience and, consequently, their business objectives by failing to successfully integrate the user. A User-Centered Design approach can create successes by merging business and user objectives to deliver a service that users value, while generating a benefit for the business. In fact, studies show that with a User-Centered Design you could realize returns of $10 to $100 for every $1 you invest in making your site easier to use.

January 15, 2004

As we deflate the monster yard snowman and store the fruitcakes for next year's regifting, it's time to reflect on events of personal significance of 2003 — replaying the good, the bad, and the ugly. And in the end, we look forward to the beginning of a great 2004 — an opportunity to right the wrongs and improve the improvable. Yes, we're talking resolutions. For us, it means asking you to join us in resolving to make it the Year of the User.

September 23, 2003

Let's face it — all businesses exist for the sole purpose of maximizing shareholder value. And in today's business climate where budgets are tight and competition is tough, it is becoming more and more challenging. It is no surprise that organizations are requiring potential investments be backed by business cases that are centered around quantifiable, reliable, and compelling estimates of Return on Investments (ROI). In a nutshell, ROI is an estimate of the financial benefit (the “Return") on money spent (the “Investment") on a particular alternative (e.g., an IT project). Because a company is foregoing the use of funds for the sake of the investment, the investment must not only return the original capital, but also return enough to compensate for what the funds would have earned elsewhere, plus an allowance for risk.

March 21, 2003

Back in March of 2003, Nick Finck and I stunned the Web design world at the South by Southwest Interactive conference in Austin. How? Well, despite a late night spent chowing down fish tacos and swilling Shiner bock, we actually managed to show up early Sunday morning to deliver our presentation.

October 4, 2002

The mark of a craftsman is his familiarity with his tools, the speed with which he can use them to solve simple problems, and his cleverness in using them to solve more complicated challenges. The latest edition of Unix Power Tools explores the standard Unix tools in greater depth than ever, and with better coverage of Linux, FreeBSD, and even the Darwin environment of Mac OS X. It's also been improved by the addition of sections on Perl and Python, programming languages that can often solve Unix problems more adeptly than any specific utility. This detail-filled book distinguishes itself from other guides for Unix gurus with its organizational structure (it's a series of articles that can be absorbed sequentially or individually) and carefully designed and executed index. Like its esteemed predecessors, this book is one you will keep handy.

September 16, 2002

This book begins by discussing artistic and technical concepts in web design separately, and then merges them together both conceptually and through examples. The goal is to step the designer through the process of integrating technical and design practices in order to deeper their understanding of the how and why of technology both inside and outside the realm of web design. With this deeper understanding, web site builders will be able to apply more integrated design practices to their everyday work. Molly's web site is an extension of the book, offering samples to those who've heard of the book but haven't bought it, plus visual examples and exercises demonstrating the concepts in the book.

July 12, 2002

As the old joke goes, the best way to end up with a bug-free program or script is to write it with no bugs to begin with. But that smug line ignores the realities of compressed schedules and budgets, constantly shifting requirements, the often-negative effects of maintenance by programmers unfamiliar with the original code, and ever changing hosting environments. Months and years after its original release, following system upgrades and multiple security patches, your once-perfect code might be reduced to a bug-riddled albatross.

May 14, 2002

Special Edition Using HTML & XHTML is a comprehensive Web publishing reference, providing practical solutions to real-world Web development problems. Author Molly Holzschlag starts by explaining how XHTML differs from HTML and why it's necessary, but quickly moves beyond a mere comparison of the differences. The reader learns which tools are best, how to code HTML & XHTML, and the basic principles of Web publishing and graphic design. The book also shows how to integrate graphics, stylesheets, frames and multimedia into XHTML Web pages. Later chapters cover XHTML's relationship to XML and creating content for alternative devices including pagers, cell phones, and hand held devices.

December 28, 2000

The Art & Science of Web Design will help you understand the Web from the inside. It is structured around core Web concepts that often get only a passing mention in books on Web design. This book is not a reference book or a style guide. It is your mentor, whispering in your ear all the answers to those ubiquitous questions, and reminding us that there are now new rules and new ways to break them.

August 8, 2000

On August 8, 2000, CTO Steve Champeon led a panel entitled "Growing Online Community" at Web2000 in Washington, DC. Here's a list of the panelists, some notes on the panel, and some useful links.

May 1, 2000

The story you are about to read is absolutely true — so true that I haven't even bothered to change any names to protect the innocent (we're all guilty in this sordid little tale, so there are really no innocents to protect). What you read may shock, enrage, and confuse you and — when I get to the part about Barney — may even make you snort that two-buck-a-bottle "soft drink" laced with St. John's wort, ginseng, and taurine right out of your nose and onto your keyboard (a favor, really, if you're using one of those annoying split keyboards). In any case, don't say I didn't warn you.

March 1, 2000

The other day at the local library, I was standing next to a copy of the Oxford English Dictionary, as I am wont to do, sneaking drags off unfiltered Gitanes and trying simultaneously to look pained, intriguing, and authoritative. Another presumed lover of language, also standing next to the dictionary, suddenly turned and asked me to define a word for him. The word itself is not important. Puzzled and flustered — nay, incredulous — I replied, "Why don't you look it up? You're standing right next to a dictionary!"

August 25, 1997

A chief complaint about the Web and other electronic information systems thus far has been their lack of interoperability. If I want to display the headlines from the News Channel of my choosing, but on my page, it has been up to me to write a filter which will extract the relevant bits from the torrent while discarding masses of presentation-oriented data.