BlueCross BlueShield of NC

Member Services Overview

Member Services Overview
www.bcbsnc.com
Simplifying Member Management
Challenges
- Give an overview of member services offered to users without overwhelming them with too much, or irrelevant content.
- Maintain accessibility standards for visually impaired users and users with older, or slower computers.
- Provide Flash like effect while also providing ability for client to easily modify demo content.
Solutions
- Provided wireframes and storyboards to define user experience (navigation and animation sequences).
- Provided visual design consistent with client's evolving branding initiatives.
- Provided Flash like effect through use of Javascript, making it easy to update content.
Engaging Visual Branding

Member Services Overview

Member Services Overview

Member Services Overview